Within 90 days after shipment, for any manufacturing mistakes, defects, or any quality problems, we will remake or repair the product free of charge, or refund your money back to you after receiving the returned unit as per your requirements.

If there is any reason that you do not like your selections, we can offer returns and free exchanges for items unaltered, unworn, unwashed, undamaged, and in the original packages that are within 30 days of the purchase date. However, for custom orders, you cannot return or exchange your items except for manufacturing mistakes, defects, or other quality problems.

Yes, Reaita Hair ships to most of the countries and regions globally. We usually ship via FedEx, DHL, UPS, TNT, EMS, etc.

For clients with monthly orders of up to 50 units or purchase 30 units per order, please contact us to get access to Reaita Hair wholesale price and support from an exclusive sale representative.

Here are the payment methods that we accept at Reaita Hair: Paypal, VISA, T/T Bank, Western Union.

Stock toupee and wigs are available for immediate shipment within 1-3 working days. For custom orders, production time will vary from 6 to 8 weeks depending on different types of knots or bases. Extra-long hair or full cap wig order will need about 8 -10 weeks. If you ask for add-on services like cutting base, haircutting, styling, etc., your order will take additional 1-3 working days to be sent out to you.

Yes, Reaita Hair is a hairpiece manufacturer, we can help with your product and branding needs. Our experienced branding department can assist you with product, logo, and package design. In addition, we can customize your hair systems according to your hair system designs.

Frankly speaking, a hair system could last from a month to a year depending on factors such as base material, hair type, hair ventilation methods, as well as how well it is taken care of. Out of all the factors, the base material plays the most predominant role in the lifespan of men’s toupees as certain kinds of the base material are more resistant to damages and wear than the other. Mono men’s toupees come with the longest lifespan of up to 6-12months, followed by lace and skin men’s toupees. Full French lace men’s toupees usually can last around 3-4 months, as opposed to 2-3 months for full Swiss lace ones. As to skin men’s toupees, it is generally the case that the thicker the base, the longer its lifespan. For example, thin skin men’s toupees with a 0.03mm base can be worn for only a month or so, while 0.08mm skin men’s toupees can last about 4 months in most cases. Here in the chart below, you can find the estimated lifespan for some of our hair systems in stock. Skin 0.03mm ---Around 2-4 Weeks, Skin 0.06mm ---Around 2-3 Months , Skin 0.08mm ---Around 3-4 Months, Skin 0.1mm ---Around 4-6 Months , Swiss Lace ---Around 2-3 Months , French Lace ---Around 3-4 Months , Monofilament---Around 6-12 Months .

Removing and cleaning a man hair unit properly is important in keeping the hair system in good condition and lasting for a long time. Please kindly follow the five steps below to remove and clean a hair system. Step 1: Spray the C-22 adhesive solvent on the base. Then, peel the hair system gradually and carefully from the scalp. Be careful not to pull so hard that you tear the base. This step may take some time. Be patient! Step 2: Soak the hair system in cool water for a while to make it wet. NEVER use hot water. Step 3: Place the hair system on a flat surface and clean off the adhesive residue. Use your hands to remove any excess residue with short, gentle strokes. Step 4: For stubborn residue on the edges, use C-22 adhesive solvent. Brush it on with a fingernail brush to loosen the residue. Then, break it free. Step 5: Wash the hair system with shampoo to make sure all of the residues have been removed. Then, towel it dry. Please kindly refer to our detailed instructions on removing and cleaning hair systems.

1. Use a wide-tooth comb to brush it gently and slowly or simply use your hand. 2. Wash the hair system once a week with shampoo and a hair conditioner special for the hair system. 3. Use hair oil regularly to moisture the hair. 4. Stay away from high temperatures and harmful substances like chlorine and salt. 5. Use a soft, silk pillowcase if you wear it at night. 6. Use a hair system stand to keep the shape of the hair if you remove it at night.